DEFT Payments

DEFT is a payment solution designed for people who are seeking a simpler way to meet their payment obligations.


Click on the DEFT logo above to pay your account

How to use DEFT

To pay your account:

Click on the DEFT logo above.

Type the 16 digit DEFT Reference Number, displayed on the bottom of your Levy Notice, into the space provided, click the Go button and follow the steps on screen.

Print a receipt for your records. (NB: payments you have made will appear on future Levy Notices).

The DEFT payment facility has been introduced for your convenience. However, you can still make your payments by:

Phone 1300 30 10 90

Credit Card (Mastercard / Visa / Amex / Diners). A surcharge will apply for using your credit card.

BPAY

In person at any Australia Post outlet. Payments made at Australia Post will incur a $2.75 DEFT processing fee

Mail to DEFT Payment Systems with the tear off section from your notice.

Frequently asked questions about DEFT

What is DEFT?

DEFT Payment Systems – the flagship product of Macquarie Payment Services – is a simple, easy and secure way to manage payments.

When can DEFT be paid?

DEFT payments can be made 24 hours a day, everyday.

Who can I ask for help?

The DEFT help desk is available on 1800 672 162 between 8:30am and 5:00pm to assist with your enquiries.

Will DEFT Payments Services automatically deduct payments?

DEFT is strictly a customer initiated payment service. If you require payments to come out of your bank account or credit card on a regular basis, you must create a recurring payment online or by phone.

DEFT will automatically deduct payments on the recurring basis (weekly, fortnightly, monthly or quarterly) you have established. Alternatively, you can initiate an individual payment, whether it is an immediate or future payment.

To create a recurring payment you will need to select the “Maintain Future and Recurring Payments” option on the website or the phone system and follow the prompts.

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