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Our diverse property portfolio includes many of Australia’s prominent developers and developments.
They recognise the value of dealing with a company with proven experience in the property industry.
We intend to remain progressive whilst developing our reputation based on trust, respect and most of all, service.
Metro Asset Managers goal will be achieved by offering the highest level of personal and professional service to our clients while acting with integrity, honesty and competency.
My first impressions of the Metro Team was they were available and very happy to take the professional lead as our Strata Managers.
I am a committee member of our building of 80 apartments and have watched Metro have our best interests at heart for 5 years now.
They are industry professionals and take the time to bring our committee up to speed with industry changes and educate us about issues to help us manage our building the best way we can.
Metro Asset Management have been our managing agent for our Strata Plan for approx. three years now.
My husband and I were downsizers, so we needed some guidance with the concept of Strata Living.
It was a new building at the time and from day one they proved to be proactive and have never failed to deliver on what they promise.
We had some minor issues with our first year as all the owners/tenants moved in and identified defects, but these guys handled it all so well, and reacted immediately to all issues.
Metro Asset Management were appointed as our Managing Strata Agency almost year ago and our building has transformed as a result.
The financial reporting we receive monthly has been outstanding and they immediately suggested cost effective ways we could save thousands of dollars for example by aggregating our buildings utilities.
Craig Ferguson has the future of our plan in mind and is able to communicate simply and effectively to all committee members about the best way forward to increase the value of our apartments as a whole.
After our building had faced some tumultuous periods with two previous Strata Management companies, I was pleasantly surprised by the Metro Team.
Our Strata Manager took an immediate global perspective and has left no stone unturned in resolving the issues we had been grappling with for almost 5 years. (Wear and tear, concrete spalling, insufficient drainage etc)
Our meetings (with agendas that used to be as long as your arm) are now over in an hour as Metro takes action and moves on to relevant and pressing business we haven’t thought about.
They are a welcome relief and I am happy to be proven wrong that all Strata Companies are the same.